Support Analyst

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Support Analyst
European Union, India, London
Posted 2 years ago

We are looking for a Support Analyst for our client based in London.

Support Analyst

We are looking for a supporting Analyst to provide Analytical support on a large scale change project which involves implementing a system update/change due to forthcoming regulatory change. The role involves all aspects of analytical; support and the ideal candidate will need to be comfortable using Microsoft Office and be comfortable with learning and using new systems. A good eye for detail will be very important as this person will be seen as some that can provide clarity on existing rules and regulations being worked towards within this business Area. The role Will also involves aspects of UAT Testing so the experience of this will be beneficial. Also, the ability to work with data will be needed.


Day to day responsibilities

  • Support with making changes IT systems
  • Managing Enquiries tracker and producing reports
  • Updating legal report
  • General Admin
  • Arranging and scheduling meetings
  • Providing Analytical support and managing data
  • UAT Testing
  • Looking at test scripts



  • Good IT data Background
  • Experience working on systems and ability to learn new systems
  • Either regulatory experience or ability to learn specific electricity regulations
  • Strong communications experience as will need to liaise with other team members and stakeholders in regards to rules and regulations and system changes
  • Attention to detail


  • Utilities would be beneficial but not essential
  • IT/Analytical background

Job Features

Job CategoryIT
Experience3 – 8 years
LocationLondon, India, EU

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