Dedicated CRM Support

The business case for using Siebel to improve user efficiency is straightforward.

Users can work quicker and generate more company value by improving user experience, such as showing complex information in graphical, easy-to-understand ways.

We've overseen projects that saw process efficiency increase by more than 80%.

• Intelligent UX design

  While innovation is an important component of our value proposition to clients, it is a step in the design process that leads to increased user productivity before any development begins.

  User experience (UX) concepts guide our strategy: we design, refine and iterate, measuring end users' productivity improvements.

• The benefits of Open UI

  There's no denying that Open UI development is difficult, but we have a track record of being the best in this area.

  Our experts combine actual Siebel setup experience with a thorough understanding of the Open UI API and web technologies, guaranteeing that exceptional UX designs are implemented successfully in your application.

• Upgrade Siebel

  The case for updating Siebel is more compelling than ever. It decreases Siebel's total cost of ownership and improves its scalability.

  Change brings with it risk and complexity. Eapps has the knowledge and - more importantly - the experience of over 20 upgrades across sectors, ranging from Siebel version 8.1 to IP2020, to ensure your upgrade is successful.

• Extending Siebel with CX Cloud

  We understand that firms have made significant investments in their Siebel platform, yet business evolves and new challenges emerge.

  You don't have to replace Siebel, and Eapps can help you extend it with best-of-breed Oracle CX Cloud products, allowing you to keep the fundamental power of your Siebel investment.